1 Definitions
In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:
| Term |
Meaning |
| "sgp77" / "we" / "us" / "our" |
The online gaming platform operated at sgp77.club and all associated sub-domains, mobile interfaces, and API endpoints. |
| "Player" / "you" / "your" |
Any individual who accesses, browses, registers on, or places a wager through the sgp77 platform. |
| "Account" |
The individual, personal, and non-transferable player account registered on sgp77.club under a unique username and password combination. |
| "Platform" |
The full suite of gaming services available on sgp77.club, including the sportsbook, live casino, slot games, togel (Indonesia's traditional numbers lottery), Bandar Q, and Live Blackjack. |
| "Funds" |
All Indonesian Rupiah (IDR) balances held in a player's sgp77 account, including deposited principal, bonus credits, and winnings. |
| "Bonus" |
Any promotional credit, free spin, cashback, reload offer, or other incentive granted by sgp77 to a player under a specific promotional scheme. |
| "Wagering Requirement" |
The minimum total betting turnover a player must complete before bonus-derived funds become eligible for withdrawal. |
| "KYC" |
Know Your Customer — the identity and address verification process sgp77 is required to conduct before processing withdrawals above specified thresholds. |
| "Prohibited Jurisdiction" |
Any country or territory from which access to sgp77 is blocked, restricted, or otherwise not permitted under these Terms. |
2 Acceptance of Terms
By accessing the sgp77 platform, creating an Account, or placing any wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated into these Terms by reference.
If you do not agree with any part of these Terms, you must immediately cease using the sgp77 platform and close your Account. Continued use of the platform following the publication of any amendment to these Terms constitutes your acceptance of those amendments.
Important: These Terms constitute a legally binding agreement between you and sgp77. We recommend that you save or print a copy for your records at the time of registration.
3 Eligibility
Access to and use of the sgp77 platform is restricted to individuals who meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout their use of the platform:
- You must be at least 21 years of age. sgp77 strictly prohibits access by minors. Any Account found to be registered by a person under 21 will be closed immediately, and all funds — including any winnings — will be forfeited.
- You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting in your own name and on your own behalf.
- You must be accessing the platform from the territory of Indonesia. Players accessing from a Prohibited Jurisdiction represent and warrant that their access is lawful under applicable local laws; sgp77 accepts no liability for violations of local law by players.
- You must not be a current employee, contractor, director, or officer of sgp77, or an immediate family member of any such person, unless sgp77 has provided express written consent.
- You must not have been previously self-excluded or permanently banned from sgp77 or any affiliated platform.
- You must have the legal capacity to enter into a binding contract under Indonesian law.
Age Verification: sgp77 actively enforces the 21+ age restriction. Submission of falsified identity documents to circumvent age verification is a serious breach of these Terms and will be referred to relevant authorities.
4 Account Registration
To access betting, casino, and gaming services on sgp77, you must register a personal Account. The following rules govern Account registration and management:
- One Account per person: Each individual may hold only one active sgp77 Account. Registering multiple Accounts — whether under the same or different personal details — constitutes multi-accounting and will result in the closure of all associated Accounts and forfeiture of all Funds.
- Accurate information: You must provide complete, accurate, and truthful registration information, including your full legal name, date of birth, Indonesian national identity number (NIK), email address, and preferred bank or e-wallet details. Providing false or misleading information is a material breach of these Terms.
- Account security: You are solely responsible for all activity conducted under your Account. You must choose a strong, unique password and must not share your login credentials with any third party. sgp77 will never ask for your password by any means.
- Account transfer: Accounts are non-transferable. You may not sell, assign, lease, or otherwise transfer your Account or any Funds within it to another person.
- Inactive Accounts: sgp77 reserves the right to close or archive Accounts that have had no login activity for a continuous period of 12 months. Prior to closure, sgp77 will make reasonable efforts to contact the Account holder via their registered email address. Any remaining balance may be subject to administrative fees as disclosed in the relevant notice.
5 Account Verification (KYC)
As part of our commitment to responsible gaming and anti-money-laundering (AML) compliance, sgp77 conducts identity verification (KYC) on all registered players. By creating an Account, you agree to cooperate fully with our KYC process.
KYC verification may be required:
- Before processing your first withdrawal.
- When your cumulative withdrawals exceed thresholds set by sgp77's compliance team.
- At any time sgp77 has reasonable grounds to verify your identity, age, or funding source.
Required verification documents typically include:
- A clear copy of your Indonesian National Identity Card (KTP) or valid passport.
- A recent bank statement or e-wallet transaction history confirming ownership of your deposit method.
- A selfie photograph holding your identity document (requested in some cases).
sgp77 reserves the right to suspend withdrawals pending completion of KYC and to close any Account where satisfactory verification cannot be established within a reasonable timeframe.
6 Deposits
All deposits to sgp77 Accounts are denominated in Indonesian Rupiah (IDR). The following terms apply to all deposit transactions:
- Minimum deposit: Rp 25.000 per transaction, unless a specific promotion specifies a higher minimum.
- Supported payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja. Available channels may vary and are subject to change without prior notice.
- Processing time: Deposits via local bank transfer and e-wallet are credited to your sgp77 balance within 30 seconds to 5 minutes under normal operating conditions. Delays caused by the player's bank or e-wallet provider are outside sgp77's control.
- Own funds only: You must only deposit funds that belong to you and are from a payment method registered in your own name. sgp77 does not accept deposits from third-party payment sources.
- No chargeback: Once a deposit has been confirmed and credited to your sgp77 Account, it is non-refundable except in cases where sgp77 determines an error has occurred on our part.
- Cryptocurrency: sgp77 does not currently accept cryptocurrency deposits. Any attempted cryptocurrency transfer will not be credited and may be irrecoverable.
7 Withdrawals
Players may request withdrawals of available (non-bonus) Funds subject to the following conditions:
- Minimum withdrawal: Rp 50.000 per transaction.
- Verified accounts only: Withdrawals will only be processed to accounts that have completed KYC verification. Requests from unverified Accounts will be held pending verification completion.
- Same-method rule: Withdrawals must be made to the same bank account or e-wallet used for the most recent deposit, up to the deposited amount. Excess winnings may be withdrawn to any verified payment method registered to the Account.
- Processing time: sgp77 targets a withdrawal processing time of under 3 minutes for verified Accounts during standard operating hours (07:00–24:00 WIB). Requests submitted outside these hours will be processed at the next available window.
- Withdrawal limits: Maximum single-transaction and daily withdrawal limits are published in the Cashier section of the platform and are subject to change. High-value withdrawals may require additional verification steps.
- Tax obligations: Players are solely responsible for declaring and paying any taxes applicable to their winnings under Indonesian law. sgp77 does not withhold tax on behalf of players.
Processing Note: Withdrawal requests submitted during scheduled bank maintenance windows (typically Saturday nights and Indonesian public holidays for BRI, BNI, and Mandiri) may experience delays of up to 60 minutes. sgp77 will communicate known maintenance windows via platform announcements.
8 Bonuses & Promotions
sgp77 offers a range of bonuses and promotional offers to eligible players. All bonus offers are subject to the following general terms, in addition to any specific terms attached to the individual promotion:
- Wagering requirements: Unless stated otherwise, all bonuses carry a minimum wagering requirement before the bonus balance or any winnings derived from it become eligible for withdrawal. The specific multiplier and qualifying game list for each bonus are published on the relevant promotion page.
- One bonus per offer: Each eligible player may claim each promotional offer once only, per promotion period. Claiming a bonus through multiple Accounts (multi-accounting) constitutes fraud and will result in immediate Account suspension.
- Bonus expiry: Unclaimed or partially-wagered bonuses expire within the timeframe specified on the promotion page. Expired bonus balances are forfeited without compensation.
- Abuse and collusion: sgp77 monitors betting patterns for signs of bonus abuse, including placing offsetting bets, low-risk wagering to fulfil requirements, or coordinating with other players. Detected abuse will result in voiding of the bonus and associated winnings.
- Promotional eligibility: sgp77 reserves the right to exclude specific players from promotional offers at its sole discretion, including players who have previously breached these Terms or who display patterns inconsistent with recreational gaming.
- Seasonal promotions: Offers tied to Indonesian cultural events such as Idul Fitri / Lebaran, Ramadhan, and Indonesian Independence Day (17 August) are subject to the same general bonus terms unless a specific waiver is stated.
9 Betting Rules
The following general betting rules apply across all sgp77 product verticals. Product-specific rules (sportsbook, live casino, slots, togel, Bandar Q) are published separately in the relevant Help section of the platform and form part of these Terms by reference.
- Bet acceptance: All bets are subject to acceptance by sgp77. sgp77 reserves the right to refuse, limit, or void any bet at its sole discretion, including bets placed after an event has started without the relevant live-betting market being open.
- Minimum and maximum stakes: Minimum and maximum stake limits per bet are published in the relevant betting interface and may vary by market, event, and player account status.
- Odds changes: Odds are subject to change until a bet is confirmed. The odds displayed at the time of bet confirmation are the final and binding odds for that wager.
- Void bets: A bet may be declared void if the relevant event is cancelled, postponed beyond the platform's settlement window, or if material errors in odds are identified. Voided bets are returned to the player's Account at the original stake.
- Mix parlay: Mix parlay (accumulator) bets require all individual legs to be settled as winners for the combined bet to win. The void of one or more legs reduces the payout according to the remaining odds; specific rules are published in the Sportsbook Help section.
- Settlement disputes: All bet settlement decisions are final. Disputes must be submitted to customer support within 7 days of the relevant event settlement date. sgp77's decision following review is final and binding.
10 Prohibited Conduct
The following conduct is strictly prohibited on the sgp77 platform. Violation of any prohibition below may result in immediate Account suspension, permanent ban, forfeiture of all Funds, and referral to relevant authorities:
- Registering more than one Account, whether using the same or different personal details.
- Providing false, misleading, or fraudulent information at any stage of registration, KYC, or ongoing platform use.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets, manipulate game outcomes, or extract data from the platform without written authorisation.
- Exploiting software errors, glitches, or pricing errors in the platform's favour. Any winnings derived from a known or suspected error may be withheld pending investigation.
- Money laundering, structuring transactions to avoid reporting thresholds, or using the platform to process funds derived from criminal activity.
- Colluding with other players in card games, poker rooms, or any other multiplayer game format.
- Harassing, threatening, or abusing customer support agents or other players through any platform communication channel.
- Attempting to gain unauthorised access to any other player's Account, to sgp77's back-end systems, or to any third-party systems connected to the platform.
- Reselling access to the platform or acting as an agent on behalf of another person.
11 Responsible Gaming
sgp77 is committed to promoting responsible gaming and to minimising the risk of gambling-related harm to our players. We provide the following tools, all accessible free of charge from your Account settings:
- Deposit limits: Set daily, weekly, or monthly maximum deposit caps on your Account. Reductions take effect immediately; increases are subject to a 48-hour cooling-off period.
- Loss limits: Set a maximum net-loss threshold per day, week, or month. Once the limit is reached, no further bets can be placed until the period resets.
- Session time reminders: Configure on-screen alerts at 30-minute, 60-minute, or custom intervals to remind you of the time spent gaming in a single session.
- Cooling-off period: Temporarily suspend your Account for a period of 24 hours to 6 months. The suspension takes effect immediately and cannot be reversed during the selected period.
- Self-exclusion: Permanently exclude yourself from sgp77 with immediate effect. Self-exclusion cannot be reversed. Contact support to activate permanent self-exclusion if the Account settings option is not accessible.
sgp77 operates a strict 21+ policy. If you suspect that a minor has accessed your Account, or if you are concerned about your own gambling behaviour, please contact our support team immediately at [email protected]. Our team includes staff trained in responsible gaming intervention.
For further guidance, visit our dedicated Responsible Gaming page.
12 Intellectual Property
All content on the sgp77 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall platform design and layout — is the exclusive property of sgp77 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal, recreational gaming purposes in accordance with these Terms. You may not:
- Copy, reproduce, republish, upload, post, transmit, or distribute any platform content for any commercial purpose without sgp77's prior written consent.
- Reverse engineer, decompile, or disassemble any software component of the platform.
- Remove, obscure, or alter any copyright, trademark, or other proprietary rights notice on the platform.
- Frame or mirror any part of the platform on any other website or application without express written authorisation.
Game software provided by third-party studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Pocket Games Soft remains the intellectual property of the respective studio and is licensed to sgp77 for distribution on the platform.
13 Limitation of Liability
To the fullest extent permitted by applicable law:
- sgp77 provides the platform and all associated services on an "as is" and "as available" basis. We make no warranties, express or implied, as to the accuracy, completeness, reliability, or fitness for a particular purpose of any platform content or service.
- sgp77 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of funds resulting from platform downtime, data loss, unauthorised Account access caused by your failure to maintain credential security, or telecommunications failures.
- sgp77 shall not be liable for losses arising from delays in deposit or withdrawal processing caused by third-party payment providers, Indonesian bank maintenance windows, or force majeure events.
- In no event shall sgp77's aggregate liability to any player, for any cause of action, exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
Gambling Risk: Participation in online gaming carries financial risk. You should never wager funds that you cannot afford to lose. sgp77 accepts no liability for any financial hardship resulting from gambling activity on the platform.
14 Privacy & Data
sgp77 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering an Account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Key data practices include:
- Registration data (name, date of birth, NIK, email, payment details) is collected for Account management, KYC compliance, and fraud prevention purposes.
- Transactional data (deposit and withdrawal records, betting history) is retained for a minimum of five years in accordance with AML regulatory requirements.
- sgp77 does not sell personal data to third parties. Data may be shared with payment processors, game studios, and regulatory bodies strictly as required for platform operation and compliance.
- Players have the right to request a copy of their personal data held by sgp77 by contacting [email protected].
15 Amendments to These Terms
sgp77 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, sgp77 will:
- Update the "Last updated" date at the top of this page.
- Display a notification banner on the platform for a minimum of 7 days following the effective date of the amendment.
- Where practicable, send a notification to the registered email address of active Account holders.
Your continued use of the sgp77 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request Account closure and withdrawal of any available Funds.
16 Governing Law
These Terms & Conditions and any dispute arising out of or in connection with them — including any question regarding their existence, validity, or termination — shall be governed by and construed in accordance with internationally recognised principles of commercial law applicable to licensed online gaming operators.
sgp77 operates under international gaming licences. Players access the platform from their own jurisdiction and are solely responsible for ensuring that their use of the platform complies with all applicable local laws and regulations in Indonesia.
In the event of a dispute between sgp77 and a player, the parties agree to first attempt to resolve the matter through sgp77's internal complaints procedure by contacting [email protected]. If no resolution is reached within 30 days, either party may refer the matter to the relevant international gaming dispute resolution authority as specified in the platform's Licence information.
17 Contact
If you have any questions, concerns, or complaints regarding these Terms & Conditions, or if you require assistance with your Account, please contact the sgp77 support team through any of the following channels:
- Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 directly from the sgp77 platform — response within 2 minutes.
- Operating hours: Live chat and email support are staffed around the clock, 365 days a year, including Indonesian public holidays such as Idul Fitri / Lebaran, Indonesian Independence Day (17 August), Nyepi, and Imlek.
For responsible gaming inquiries — including self-exclusion activation, deposit limit adjustments, or concerns about gambling behaviour — please flag your message as urgent. Our dedicated responsible gaming support team will prioritise your request.
Formal Complaints: Written complaints submitted to
[email protected] with the subject line "Formal Complaint" will be acknowledged within 24 hours and resolved within 14 business days wherever possible.