At sgp77, protecting your personal information is a core responsibility — not an afterthought. This Privacy Policy explains exactly what data we collect, why we collect it, how we use and store it, and what rights you have as an Indonesian player on our platform.
Six principles that guide how sgp77 handles your personal data every day. The full legal text follows in the sections below.
All data transmitted between your device and sgp77 servers is protected by 256-bit TLS encryption. Sensitive fields — including passwords and payment details — are encrypted at rest using industry-standard AES-256.
sgp77 does not sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third parties. Data sharing is strictly limited to what is required for platform operations, payments, and compliance.
You have the right to access, correct, export, and in certain circumstances delete the personal data sgp77 holds about you. Submit a request at any time via our support team and we will respond within 30 days.
We retain personal data only for as long as necessary. Account data is kept for the duration of your active membership plus five years for regulatory compliance. Marketing preferences are deleted immediately upon opt-out.
Promotional communications from sgp77 — including bonus offers, event alerts, and seasonal promotions — can be turned off at any time from your Account preferences or by contacting support. Opt-outs are processed within 48 hours.
Our data handling practices are reviewed regularly against international privacy frameworks. We maintain documented data-processing records and conduct periodic security audits to ensure your information is protected to the highest standard.
Throughout this Privacy Policy, the following terms carry the meanings assigned to them below:
| Term | Meaning |
|---|---|
| "sgp77" / "we" / "us" / "our" | The online gaming platform operated at sgp77.club, including all associated sub-domains, mobile interfaces, and API endpoints. |
| "Player" / "you" / "your" | Any individual who accesses, registers on, or uses any service on the sgp77 platform. |
| "Personal Data" | Any information that directly or indirectly identifies a natural person, including name, national identity number, email address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, transmission, restriction, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data — in this case, sgp77. |
| "Data Processor" | A third party that processes Personal Data on behalf of sgp77 under a documented data-processing agreement (e.g., payment providers, game studios, cloud infrastructure providers). |
| "KYC" | Know Your Customer — the identity and age-verification process required before processing withdrawals or upon reasonable suspicion of misuse. |
| "Cookies" | Small text files placed on your device by the sgp77 platform to enable session management, analytics, and personalisation. |
This Privacy Policy applies to all Personal Data collected by sgp77 in connection with your use of the sgp77 platform, whether accessed via desktop browser, mobile browser, or any sgp77 mobile application. It covers Personal Data collected directly from you (e.g., during registration), automatically (e.g., via cookies and server logs), and from third parties (e.g., payment processors confirming a deposit).
sgp77 acts as the Data Controller for all Personal Data processed under this Policy. Where sgp77 engages third-party Data Processors — such as payment gateway providers for BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI, OCBC NISP, OVO, DANA, GoPay, ShopeePay, and LinkAja — those processors act strictly on our documented instructions and are contractually prohibited from using your data for their own purposes.
This Policy does not apply to third-party websites linked from the sgp77 platform (if any). sgp77 has no control over the data practices of external services and accepts no responsibility for their privacy conduct.
sgp77 collects the minimum Personal Data necessary to deliver a safe, compliant, and personalised gaming experience. The categories of data we collect are set out below.
3.1 Registration Data
When you create an sgp77 Account, we collect your full legal name, date of birth, Indonesian National Identity Card number (NIK), email address, phone number, city of residence (e.g., Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta), and your preferred payment method details (bank account or e-wallet registered in your name).
3.2 KYC Verification Data
To comply with anti-money-laundering (AML) obligations and to enforce our 21+ age restriction, we may collect a scan or photograph of your KTP (Indonesian National Identity Card) or valid passport, a recent bank statement or e-wallet transaction history, and — where required — a selfie photograph holding your identity document.
3.3 Transactional Data
We record all deposit and withdrawal transactions, including the amount in Indonesian Rupiah (IDR), the payment channel used (e.g., BCA, OVO, GoPay), the timestamp in Western Indonesia Time (WIB, UTC+7), and the resulting account balance. Betting history — including markets wagered on, stake amounts, odds accepted, and settlement outcomes — is also retained.
3.4 Technical & Device Data
Our servers automatically collect IP address, browser type and version, operating system, device type (mobile or desktop), screen resolution, referring URL, session duration, and pages visited within the platform. This data is used for security monitoring, fraud prevention, and platform optimisation.
3.5 Communication Data
When you contact sgp77 support via live chat or email, we retain a record of the conversation — including the subject matter, timestamps, and any attachments — for quality assurance, dispute resolution, and regulatory audit purposes.
3.6 Responsible Gaming Data
If you use sgp77's responsible gaming tools (deposit limits, loss limits, cooling-off periods, self-exclusion), we record the settings you apply and the dates they take effect. This data is treated with heightened sensitivity and is processed solely for the purpose of safeguarding your wellbeing.
sgp77 uses the Personal Data described in Section 3 for the following specific purposes:
sgp77 processes your Personal Data on one or more of the following legal bases, depending on the category of data and the purpose for which it is used:
| Legal Basis | When It Applies |
|---|---|
| Contractual necessity | Processing required to fulfil our obligations under the player agreement — including account management, payment processing, and game delivery. |
| Legal obligation | Processing required to comply with AML regulations, age verification mandates, and lawful orders from regulatory or law enforcement authorities. |
| Legitimate interests | Processing necessary for our legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — where those interests are not overridden by your rights. |
| Consent | Processing for marketing communications and non-essential cookies, where your explicit opt-in consent has been obtained and can be withdrawn at any time. |
| Vital interests | In exceptional circumstances, processing necessary to protect the vital interests of a player or third party — for example, where a player discloses a mental health crisis through a support interaction. |
sgp77 does not sell your Personal Data. We share Personal Data only with the categories of recipients listed below, and only to the extent strictly necessary for the stated purpose:
sgp77 uses cookies and similar tracking technologies to operate the platform effectively, maintain your login session, and understand how players use our services. The categories of cookies we use are:
You can manage your cookie preferences at any time through the Cookie Settings panel accessible from the platform footer. Withdrawing consent for non-essential cookies takes effect immediately but does not affect processing that occurred prior to withdrawal.
sgp77 retains Personal Data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the following retention schedule:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of active account + 5 years post-closure | AML regulatory requirement |
| KYC verification documents | 5 years from the date of verification | AML regulatory requirement |
| Transactional & betting records | 5 years from the date of each transaction | Financial audit and regulatory compliance |
| Customer support communications | 3 years from the date of each interaction | Dispute resolution and quality assurance |
| Responsible gaming records | Duration of account + 5 years post-closure | Player protection obligations |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful processing basis |
| Technical / server logs | 90 days from collection | Security monitoring and fraud detection |
| Analytics (aggregated) | 26 months from collection | Platform improvement (anonymised) |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Where deletion is not technically possible (e.g., data stored in backup archives), sgp77 isolates that data and prevents it from being used in any active processing activity until deletion is carried out.
As an sgp77 player, you have the following rights with respect to the Personal Data we hold about you. To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 calendar days.
sgp77 implements a comprehensive, layered security framework to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. Our key security controls include:
sgp77 primarily processes and stores player data on servers located in secure data centres within the Asia-Pacific region. In some circumstances — for example, where a third-party game studio or payment processor operates infrastructure outside this region — your Personal Data may be transferred to, and processed in, a country other than Indonesia.
Where such international transfers occur, sgp77 ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to that applied within Indonesia. Safeguards may include:
You may request information about the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer at [email protected].
The sgp77 platform is strictly for adults aged 21 and above. We do not knowingly collect Personal Data from individuals under the age of 21. Our registration process requires all players to confirm their date of birth and submit identity documents for KYC verification, which actively filters out underage applicants.
If sgp77 discovers that a player account has been registered by an individual under 21 years of age, we will immediately:
If you are a parent or guardian and believe that a minor in your care has registered on sgp77 without your knowledge, please contact us immediately at [email protected]. We will treat such reports as urgent and act within 24 hours of receiving your notification.
The sgp77 platform does not embed links to external third-party websites beyond the payment and game-delivery integrations described in this Policy. In the event that any such link appears on the platform — for example, within a promotional announcement — please be aware that sgp77 has no control over the content, data practices, or privacy policies of external websites.
Clicking on any external link will take you outside the sgp77 platform environment. sgp77 accepts no responsibility for the privacy practices of any third-party website and encourages you to review the privacy policy of any external site before providing your personal information to it.
sgp77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. When material changes are made, we will:
Your continued use of the sgp77 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised Policy, you should cease using the platform and may request Account closure and withdrawal of any available funds in accordance with our Terms & Conditions.
We recommend that you review this Privacy Policy periodically to stay informed of how sgp77 is protecting your information. Archived versions of previous policies are available upon request by contacting our Data Protection Officer.
sgp77 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and for handling all data rights requests. If you have any questions, concerns, or complaints regarding this Policy or the way in which your Personal Data is handled, please contact our DPO through the following channels:
If you are not satisfied with sgp77's response to your privacy concern, you have the right to escalate your complaint to an appropriate data protection supervisory authority in the jurisdiction where you reside.
Now that you understand exactly how sgp77 protects your data, dive into the action. Explore our sportsbook, live casino, slots, and more — all on a platform built around your security and privacy.